Privacy Policy of VNBenny.com
This privacy policy explains how VNBenny.com collects, uses, stores and shares personal information when you visit our website, contact us or interact with services made available through the website. It also explains the choices and rights available to you.
Personal data processed at a glance
Facebook account access and profile information where you expressly authorise access.
Usage information and cookie identifiers used to understand website traffic and performance.
Information you submit in forms, including company and contact details.
Google Fonts, YouTube and other embedded services may receive usage information.
Interactions with Facebook, X/Twitter and similar social features.
Remarketing, custom audiences, lead ads and advertising tools where permitted.
Information exchanged through the Tawk.to chat service and related usage data.
Contact and campaign information handled through Mailchimp where used.
Google Tag Manager may be used to manage approved site tags and scripts.
Owner and Data Controller
VNBenny.com
C/Albacete, nº10
Murcia - 30870
Spain
Owner contact email: info@vnbenny.com
Types of personal data we collect
Depending on how you use the website, personal information may include contact details, company name, email address, first and last name, telephone number, information you send to us, cookie identifiers, device and browser information, IP address, pages visited, referring pages, timestamps and other website usage information.
Some information is provided directly by you, for example when you complete a contact form. Other information may be collected automatically by the website or by approved third-party services. Where information is required in order to respond to a request or provide a service, not providing it may prevent us from completing that request.
You are responsible for ensuring that you have the right to provide any personal information relating to another person.
How and where data is processed
Security and processing methods
We use organisational and technical measures intended to protect personal information against unauthorised access, alteration, disclosure or loss. Data is handled using IT systems and processes that are appropriate to the purposes described in this policy.
Information may be accessible to staff and contractors who need it for activities such as administration, sales, marketing, legal compliance, website hosting, IT support and communications. Where appropriate, service providers act under contractual obligations concerning data protection and confidentiality.
Location of processing and international transfers
Information may be processed in Spain and in other countries where our service providers operate. If personal information is transferred outside the European Economic Area, we use an appropriate legal mechanism where required, such as an adequacy decision, standard contractual clauses or another lawful transfer safeguard.
Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet contractual requirements, to comply with legal obligations or to protect legitimate interests. Information may be kept longer where required by law or where you have given valid consent that has not been withdrawn.
Purposes and legal bases for processing
We may process personal information to operate and secure the website, answer enquiries, provide requested services, administer communications, analyse website usage, manage website tags, display external content, enable social features, run advertising or remarketing activities where permitted, comply with legal obligations and protect our rights or those of other users.
Depending on the activity, processing may be based on your consent, performance of a contract or steps requested before entering into a contract, compliance with a legal obligation, or our legitimate interests where those interests are not overridden by your rights.
Detailed information on processing activities
Access to third-party accounts
Facebook account access
If the website offers a feature that connects with a Facebook account, it is only activated after you authorise it. Depending on the permissions requested, this may make profile information available to VNBenny. You can control these permissions through your Facebook account settings.
Advertising and behavioural targeting
Meta/Facebook Lookalike Audiences, Custom Audiences and Remarketing
Where these tools are enabled and you have provided any consent required by law, Meta advertising services may use cookie identifiers, usage information or customer list information to measure campaigns, create audiences and show advertising to people who may have similar interests. You can change your cookie choices at any time using the Cookie settings link in the footer.
Analytics
Google Analytics
We may use Google Analytics to understand how visitors use the website and to produce aggregated traffic reports. Where consent is required, analytics will only be activated after you choose to allow analytics cookies. Google may process information such as cookie identifiers, device information, IP-derived location and website usage data.
Contacting VNBenny
Contact forms and direct enquiries
When you send us a message or submit a form, we use the information supplied to respond to your enquiry, prepare a quotation, provide requested information or follow up on the request. The information processed depends on what you choose to submit.
Displaying content from external platforms
Google Fonts and YouTube
The website may use externally hosted fonts or embedded YouTube videos. These services may receive technical and usage information when their content is loaded. Where a service uses optional cookies or similar tracking technologies, we will seek consent before loading it when required.
Interaction with social networks
Facebook and X/Twitter social features
Social buttons, widgets and links can allow you to interact with third-party social networks. Your use of those features is governed by the privacy settings and privacy notices of the relevant network. Signing out of social networks may reduce the ability of those services to associate website activity with your account.
Live chat
Tawk.to
If live chat is enabled, Tawk.to may process information needed to provide the chat service, including technical usage information and the content you choose to communicate during a conversation. Chat records may be retained for support and follow-up purposes.
Managing contacts and sending messages
Mailchimp
Where we use Mailchimp for email communications, contact information may be stored and processed to manage mailing lists and send messages. Email systems may record delivery, opening and link interaction data where such measurement is enabled and legally permitted.
Online forms and lead collection
Meta/Facebook lead ads
If you submit information through a Meta/Facebook lead form, the details you provide may be transferred to us so that we can respond to your request. This can include your name, email address, telephone number and any other information requested by the form.
Tag management
Google Tag Manager
Google Tag Manager may be used to organise and deploy website tags. Tags that are not strictly necessary should only run after the appropriate cookie preference has been selected. Tag Manager itself may handle technical information in connection with delivering tag functionality.
Cookies and similar technologies
Cookies and similar technologies can store or read information on your device. Strictly necessary technologies are used to provide essential website functions and do not require optional consent. Functional, analytics and marketing technologies are only enabled where legally permitted and, where required, after you choose the relevant category in our cookie settings.
You can accept all optional cookies, reject optional cookies or choose individual categories. Your selection is stored so that we can remember your preference. You can change or withdraw consent later by selecting Cookie settings in the website footer.
Interest-based advertising choices
In addition to the controls available on this website, advertising providers and industry organisations may provide their own opt-out tools. You can also adjust advertising and privacy settings on your browser, operating system, mobile device and social media accounts.
Automated decision-making
If we ever use personal information in a process where a decision with legal or similarly significant effects is made solely by automated means, we will do so only where a lawful basis exists and will provide any information and safeguards required by applicable law. Where the GDPR applies, this can include the ability to ask for human review and to contest a qualifying automated decision.
Your rights under data protection law
Subject to the law that applies to you, you may have rights to:
- withdraw consent at any time where processing is based on consent;
- object to certain processing, including direct marketing;
- request access to personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- request deletion of personal information in appropriate circumstances;
- request restriction of processing in appropriate circumstances;
- receive certain information in a portable format and, where technically feasible, have it transferred to another controller; and
- lodge a complaint with the competent data protection authority.
Requests can be sent to info@vnbenny.com. We may need to verify your identity before acting on a request. We will respond within the time required by applicable law.
Additional information
System logs and maintenance
For security, operation and maintenance, the website and its service providers may create technical logs that record interactions with the website. These logs can include IP addresses, timestamps, request details, browser information and error information.
Legal claims and legal obligations
Personal information may be retained or disclosed where reasonably necessary to establish, exercise or defend legal claims, respond to lawful requests from public authorities, investigate misuse or comply with applicable law.
Changes to this policy
We may update this privacy policy from time to time to reflect changes to the website, our services, the technologies we use or applicable legal requirements. The latest revision date is shown below. Where a material change requires renewed consent, we will request it where required.
Definitions
Personal Data means information relating to an identified or identifiable natural person.
Usage Data means technical or behavioural information generated through use of the website, such as IP address, browser type, device information, request time, visited pages and navigation information.
User means the person using this website.
Data Subject means the natural person to whom Personal Data relates.
Processor means a person or organisation that processes Personal Data on behalf of a controller.
Data Controller means the person or organisation that determines why and how Personal Data is processed.
Cookie means a small piece of information stored in a browser or device.
Tracker means a technology used to recognise a browser or device or to collect information about use of a website, including cookies, pixels, local storage and similar technologies.
Last updated: 17 September 2026.
This policy should be reviewed whenever the website's forms, analytics, advertising, chat, email, embedded content or other third-party services change.
